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Terms of Service

Last Updated: January 15, 2026

Business Information

This website and its services are provided by FateFlow. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Service Description

FateFlow provides AI-powered tarot reading services ("Services"). Our services include:

  • AI-driven tarot reading generation
  • Matching with 6 dedicated AI mentors
  • Digital tarot card selection and display
  • Reading history storage
  • Sharing and export features

2. Important Disclaimers

  • Entertainment Purposes: FateFlow is primarily for entertainment and personal reflection, not a substitute for professional consultation
  • Not Fortune-Telling: Tarot readings are not predictions of the future, but provide insights and guidance
  • Not Professional Advice: Do not use readings for medical, legal, financial, or other professional decisions
  • AI Limitations: While our AI is trained, it may generate inaccurate or irrelevant content

3. Account and Registration

3.1 Anonymous Use

FateFlow uses anonymous authentication. You do not need to provide email or personal information to use basic services. The system generates a unique anonymous ID for you.

3.2 Age Requirements

You must be at least 13 years old to use FateFlow. Users under 18 require parental or guardian consent.

3.3 Account Security

You are responsible for protecting your device and browser session. If you suspect unauthorized access, clear your browser data.

4. Acceptable Use

✅ Permitted Uses:

  • Personal entertainment and reflection
  • Download and share your own readings (with FateFlow attribution)
  • Reasonable number of reading requests

❌ Prohibited Uses:

  • Automation: Using bots, crawlers, or automated tools
  • Abuse: Excessive requests in short time (over 50 times/hour)
  • Commercial Use: Reselling or commercializing our services without permission
  • Reverse Engineering: Attempting to decrypt, decompile, or crack our AI systems
  • Harmful Content: Inputting illegal, harmful, threatening, or harassing content
  • Impersonation: Pretending readings are from human tarot readers
  • IP Infringement: Removing our attribution or copyright notices

5. Paid Services and Billing

5.1 Pricing

- Free Content: First 400 words of each reading viewable for free
- Full Reading: One-time payment to unlock complete content (approx. 1500-2000 words)
- Prices displayed in your local currency, including applicable taxes

5.2 Payment Processing

All payments processed by Paddle.com. Paddle is our Merchant of Record, responsible for:

  • Collecting payments
  • Calculating and collecting sales tax/VAT
  • Providing invoices
  • Processing refunds

5.3 No Subscriptions

FateFlow does not use subscription models. Each purchase is a one-time transaction with no auto-renewal.

6. Intellectual Property

6.1 Our Rights

FateFlow and all its content (including but not limited to software, design, text, graphics, AI models, tarot card images) are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You own the questions (intent) you input. For AI-generated reading content:

  • You can view, download, and share readings you purchased
  • Non-commercial use requires no additional permission
  • Commercial use requires our written permission
  • Sharing must include "Powered by FateFlow" attribution

7. Disclaimers and Limitation of Liability

7.1 Service "As Is"

FateFlow services provided "as is" and "as available" with no express or implied warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy or reliability
  • Uninterrupted or error-free operation

7.2 Limitation of Liability

To the maximum extent permitted by law, FateFlow is not responsible for:

  • Decisions or actions based on readings
  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data loss, or business interruption
  • Issues with third-party services (Paddle, Supabase, etc.)

Our total liability is limited to the amount you paid us in the past 12 months.

8. Service Changes and Termination

8.1 Our Rights

We reserve the right to modify, suspend, or terminate services (in whole or in part) at any time for reasons including but not limited to:

  • Technical maintenance
  • Legal or regulatory requirements
  • Business decisions

Significant changes will be communicated 30 days in advance. Upon service termination, you will have reasonable time to export your data.

8.2 Your Right to Terminate

You may stop using services at any time. To delete your data, contact us.

9. Dispute Resolution

9.1 Governing Law

These terms are governed by [Your Jurisdiction] law, without regard to conflict of law principles.

9.2 Dispute Resolution Process

  • Negotiation: First attempt to negotiate via huaizhi20230821@gmail.com
  • Mediation: If negotiation fails, attempt mediation
  • Arbitration: Finally resolve through binding arbitration

10. General Provisions

10.1 Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions remain valid.

10.2 Entire Agreement

These terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and FateFlow.

10.3 Assignment

You may not assign your rights under this agreement. We may assign our rights in merger, acquisition, or sale of assets.

10.4 Waiver

Our failure to exercise any right does not constitute a waiver of that right.

11. Changes to Terms

We may update these terms. Significant changes will be communicated via:

  • Updating the date at the top of this page
  • Website banner notification
  • For significant changes, 30 days advance notice

Continued use of services indicates acceptance of revised terms.

12. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Email: huaizhi20230821@gmail.com

Support Hours: Monday to Friday, 9 AM - 5 PM (UTC)

Company Name: FateFlow

By using FateFlow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.